All Systems Operational

Infrastructure Operational
Network Operational
Partner API Operational
User API Operational
Transaction API Operational
Credit Check Services Operational
MitID Operational
Bank Integrations Operational
Budget API Operational
Identify Services Operational
Subscription Overview Operational
Contract Overview for Relatives Operational
Cancel Services Operational
Automated Cancellations Operational
Guided Cancellations Operational
Pause Subscriptions Operational
Predict Services Operational
Balance Forecasting Operational
Other Services Operational
Partner Portal Operational
Subaio Jira Support Portal Operational
Test Environments Operational
QA Environment Operational
Integration Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Scheduled maintenance] Routine security patching of production servers May 19, 2026 03:00-06:00 CEST

Please be advised.

On Tuesday, 19/05/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Apr 27, 2026 - 13:03 CEST

[Scheduled maintenance] Patch management of Subaio production servers Jun 9, 2026 03:00-04:30 CEST

Please be advised.

On Tuesday, 09/06/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Posted on Apr 27, 2026 - 12:04 CEST

[Scheduled maintenance] Routine patching of Subaio QA server Jun 10, 2026 23:00 - Jun 11, 2026 02:00 CEST

Please be advised.

On Wednesday, 10/06/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio
Posted on Apr 27, 2026 - 12:08 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Jun 11, 2026 04:00-05:00 CEST

Please be advised.

On Thursday, 11/06/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Posted on Apr 27, 2026 - 13:00 CEST

[Scheduled maintenance] Routine security patching of production servers Jun 16, 2026 03:00-06:00 CEST

Please be advised.

On Tuesday, 16/06/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Apr 27, 2026 - 13:03 CEST

[Scheduled maintenance] Routine patching of Subaio QA server Jul 8, 2026 23:00 - Jul 9, 2026 02:00 CEST

Please be advised.

On Wednesday, 08/07/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio
Posted on Apr 27, 2026 - 12:09 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Jul 9, 2026 04:00-05:00 CEST

Please be advised.

On Thursday, 09/07/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Posted on Apr 27, 2026 - 13:00 CEST

[Scheduled maintenance] Patch management of Subaio production servers Jul 14, 2026 03:00-04:30 CEST

Please be advised.

On Tuesday, 14/07/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Posted on Apr 27, 2026 - 12:05 CEST

[Scheduled maintenance] Routine security patching of production servers Jul 21, 2026 03:00-06:00 CEST

Please be advised.

On Tuesday, 21/07/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Apr 27, 2026 - 13:04 CEST

[Scheduled maintenance] Patch management of Subaio production servers Aug 11, 2026 03:00-04:30 CEST

Please be advised.

On Tuesday, 11/08/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Posted on Apr 27, 2026 - 12:06 CEST

[Scheduled maintenance] Routine patching of Subaio QA server Aug 12, 2026 23:00 - Aug 13, 2026 02:00 CEST

Please be advised.

On Wednesday, 12/08/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio
Posted on Apr 27, 2026 - 12:10 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Aug 13, 2026 04:00-05:00 CEST

Please be advised.

On Thursday, 13/08/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Posted on Apr 27, 2026 - 13:01 CEST

[Scheduled maintenance] Routine security patching of production servers Aug 18, 2026 03:00-06:00 CEST

Please be advised.

On Tuesday, 18/08/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Apr 27, 2026 - 13:04 CEST
May 14, 2026
[Scheduled maintenance] Routine patching of Subaio Integration servers
Completed - The scheduled maintenance has been completed.
May 14, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 04:00 CEST
Scheduled - Please be advised.

On Thursday, 14/05/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Apr 27, 12:59 CEST
[Scheduled maintenance] Routine patching of Subaio QA server
Completed - The scheduled maintenance has been completed.
May 14, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 CEST
Scheduled - Please be advised.

On Wednesday, 13/05/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio
Apr 27, 12:07 CEST
May 13, 2026
Service outage on Credit Check solution
Resolved - This incident has been resolved.
May 13, 11:41 CEST
Investigating - We’re experiencing a service outage on the Credit Check solution.

The error results in budgets not being able to be completed.

Our team is currently working on restoring normal operations.

Next update within the hour.

We apologize for any disturbance.
May 13, 11:08 CEST
May 12, 2026
[Scheduled maintenance] Patch management of Subaio production servers
Completed - The scheduled maintenance has been completed.
May 12, 04:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 03:00 CEST
Scheduled - Please be advised.

On Tuesday, 12/05/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Apr 27, 12:03 CEST
May 11, 2026

No incidents reported.

May 10, 2026
[Scheduled maintenance] Patch management of Subaio production servers
Completed - The scheduled maintenance has been completed.
May 10, 05:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 00:01 CEST
Scheduled - Please be advised.

On Sunday, 10/05/2026, between 00:01 and 05:00, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Apr 21, 12:45 CEST
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
[Emergency maintenance] Subaio's hosting provider will be performing an emergency maintenance May 6th on Subaio Production servers
Completed - The scheduled maintenance has been completed.
May 6, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 03:00 CEST
Scheduled - Please be advised.

As a followup to yesterdays emergency patch (https://status.subaio.com/incidents/1sr5vz1bs1y4) Subaio's hosting provider, Netic, will need to re-run the emergency maintenance job to Subaio's production servers tonight, in order to mitigate the recently identified security vulnerability.

The maintenance will be performed Wednesday night, 06/05/2026, between 03:00 and 05:00.

The maintenance will lead to services being unavailable during part of the window.

We apologize for the inconvenience and short notice.

Best regards,
Subaio
May 5, 20:16 CEST
May 5, 2026
[Emergency maintenance] Subaio's hosting provider will be performing an emergency maintenance May 5th on Subaio Production servers
Completed - The scheduled maintenance has been completed.
May 5, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 03:00 CEST
Scheduled - Please be advised.

Subaio's hosting provider, Netic, will be performing an emergency maintenance to Subaio's production servers in order to mitigate a recently identified security vulnerability.

The maintenance will be performed Tuesday night, 05/05/2026, between 03:00 and 05:00.

The maintenance will lead to services being unavailable during the window.

We apologize for the inconvenience and short notice.

Best regards,
Subaio
May 4, 13:15 CEST
May 4, 2026
[Emergency maintenance] Subaio's hosting provider will be performing an emergency maintenance May 4th on Subaio Production servers
Completed - The scheduled maintenance has been completed.
May 4, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 03:00 CEST
Scheduled - Please be advised.

Subaio's hosting provider, Netic, will be performing an emergency maintenance to Subaio's production servers in order to mitigate a recently identified security vulnerability.

The maintenance will be performed Monday night, 04/05/2026, between 03:00 and 05:00.

The maintenance will lead to services being unavailable during the window.

We apologize for the inconvenience and short notice.

Best regards,
Subaio
May 1, 12:01 CEST
[Emergency maintenance] Subaio's hosting provider will be performing an emergency maintenance May 4th to Subaio QA servers
Completed - The scheduled maintenance has been completed.
May 4, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 01:00 CEST
Scheduled - Please be advised.

Subaio's hosting provider, Netic, will be performing an emergency maintenance to Subaio's QA servers in order to mitigate a recently identified security vulnerability.

The maintenance will be performed Monday night, 04/05/2026, between 01:00 and 03:00.

The maintenance will lead to services being unavailable during the window.

We apologize for the inconvenience and short notice.
May 1, 12:12 CEST
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
[Emergency maintenance] Subaio's hosting provider will be performing an emergency maintenance on May 1st
Completed - The scheduled maintenance has been completed.
May 1, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 03:00 CEST
Scheduled - Please be advised.

Subaio's hosting provider, Netic, will be performing an emergency maintenance to Subaio's production servers in order to mitigate a recently identified security vulnerability.

The maintenance will be performed tonight, 01/05/2026, between 03:00 and 05:00.

The maintenance will lead to services being unavailable during the window.


We apologize for the inconvenience and short notice.

Best regards,
Subaio
Apr 30, 15:40 CEST
Apr 30, 2026

No incidents reported.

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