All Systems Operational

Infrastructure Operational
Network Operational
Partner API Operational
User API Operational
Transaction API Operational
Credit Check Services Operational
MitID Operational
Bank Integrations Operational
Budget API Operational
Identify Services Operational
Subscription Overview Operational
Contract Overview for Relatives ? Operational
Cancel Services Operational
Automated Cancellations Operational
Guided Cancellations Operational
Pause Subscriptions Operational
Predict Services Operational
Balance Forecasting ? Operational
Other Services Operational
Partner Portal Operational
Subaio Jira Support Portal Operational
Test Environments Operational
QA Environment Operational
Integration Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Scheduled maintenance] Patch management of Subaio production servers Dec 9, 2025 03:00-04:30 CET

Please be advised.

On Tuesday, 09/12/2025, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio

Posted on Sep 12, 2025 - 13:07 CEST

[Scheduled maintenance] Routine patching of Subaio QA server Dec 10, 2025 23:00 - Dec 11, 2025 02:00 CET

Please be advised.

On Wednesday, 10/12/2025, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio

Posted on Sep 12, 2025 - 13:02 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Dec 11, 2025 04:00-05:00 CET

Please be advised.

On Thursday, 11/12/2025, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.

Posted on Sep 12, 2025 - 12:47 CEST

[Scheduled] Upcoming release deployment Dec 11, 2025 09:00-13:00 CET

Please be advised

On Thursday, 11/12/2025 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 121.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio

Posted on Oct 13, 2025 - 13:48 CEST

[Scheduled maintenance] Routine security patching of production servers Dec 16, 2025 03:00-06:00 CET

Please be advised.

On Tuesday, 16/12/2025, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio

Posted on Sep 12, 2025 - 13:14 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Jan 8, 2026 04:00-05:00 CET

Please be advised.

On Thursday, 08/01/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.

Posted on Nov 20, 2025 - 09:48 CET

[Scheduled maintenance] Patch management of Subaio production servers Jan 13, 2026 03:00-04:30 CET

Please be advised.

On Tuesday, 13/01/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio

Posted on Nov 20, 2025 - 09:44 CET

[Scheduled maintenance] Routine patching of Subaio QA server Jan 14, 2026 23:00 - Jan 15, 2026 02:00 CET

Please be advised.

On Wednesday, 14/01/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio

Posted on Nov 20, 2025 - 09:46 CET

[Scheduled] Upcoming release deployment Jan 15, 2026 09:00-13:00 CET

Please be advised

On Thursday, 15/01/2026 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 122.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio

Posted on Nov 20, 2025 - 09:37 CET

[Scheduled maintenance] Routine security patching of production servers Jan 20, 2026 03:00-06:00 CET

Please be advised.

On Tuesday, 20/01/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio

Posted on Nov 20, 2025 - 09:51 CET

[Scheduled] Upcoming release deployment Jan 29, 2026 09:00-13:00 CET

Please be advised

On Thursday, 29/01/2026 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 123.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio

Posted on Nov 20, 2025 - 09:43 CET
Nov 30, 2025

No incidents reported today.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Completed - The scheduled maintenance has been completed.
Nov 27, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 09:00 CET
Scheduled - Please be advised

On Thursday, 27/11/2025 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 120.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio

Oct 13, 13:47 CEST
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Completed - The scheduled maintenance has been completed.
Nov 18, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 03:00 CET
Scheduled - Please be advised.

On Tuesday, 18/11/2025, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio

Sep 12, 13:14 CEST
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.