All Systems Operational

Infrastructure Operational
Network Operational
Partner API Operational
User API Operational
Transaction API Operational
Credit Check Services Operational
MitID Operational
Bank Integrations Operational
Budget API Operational
Identify Services Operational
Subscription Overview Operational
Contract Overview for Relatives Operational
Cancel Services Operational
Automated Cancellations Operational
Guided Cancellations Operational
Pause Subscriptions Operational
Predict Services Operational
Balance Forecasting Operational
Other Services Operational
Partner Portal Operational
Subaio Jira Support Portal Operational
Test Environments Operational
QA Environment Operational
Integration Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Scheduled] Upcoming release deployment Aug 27, 2026 09:00-12:00 CEST

Please be advised

On Thursday, 27/08/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 136.
No downtime is expected during the deployment.

Best regards
Subaio
Posted on Jul 01, 2026 - 12:47 CEST

[Scheduled maintenance] Nordea Open Banking maintenance on 27th-28th of August 2026 Aug 27, 2026 22:00 - Aug 28, 2026 01:00 CEST

Please be advised.

Nordea Open Banking will perform maintenance on their Open Banking platform on 27 August 2026 22:00 CEST to 28 August 2026 01:00 CEST.

Login and transaction fetching in relation to the Credit Check Service may experience temporary disruptions during this period.


Best regards,
Subaio
Posted on Aug 25, 2026 - 12:31 CEST

Aug 25, 2026

No incidents reported today.

Aug 24, 2026

Elevated error rates on account fetch calls (PSD2) towards Bankdata banks
Resolved - This incident has been resolved.

Latest error logged 12:50.
Aug 24, 13:39 CEST
Investigating - We are seeing elevated error rates on PSD2 account fetch calls towards Bankdata banks in relation to the Credit Check Service.

The errors were first observed around 10:30 today, 24/08.

We are monitoring the issue, but we've seen that several of the underlying banks report of current login issues.
Aug 24, 12:47 CEST

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

[Scheduled maintenance] Routine security patching of production servers
Completed - The scheduled maintenance has been completed.
Aug 18, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 03:00 CEST
Scheduled - Please be advised.

On Tuesday, 18/08/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Apr 27, 13:04 CEST

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

[Scheduled] Upcoming release deployment
Completed - The scheduled maintenance has been completed.
Aug 13, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 09:00 CEST
Scheduled - Please be advised

On Thursday, 13/08/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 135.
No downtime is expected during the deployment.

Best regards
Subaio
Jul 1, 12:46 CEST
[Scheduled maintenance] Routine patching of Subaio Integration servers
Completed - The scheduled maintenance has been completed.
Aug 13, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 04:00 CEST
Scheduled - Please be advised.

On Thursday, 13/08/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Apr 27, 13:01 CEST
[Scheduled maintenance] Routine patching of Subaio QA server
Completed - The scheduled maintenance has been completed.
Aug 13, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 23:00 CEST
Scheduled - Please be advised.

On Wednesday, 12/08/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio
Apr 27, 12:10 CEST

Aug 12, 2026

Aug 11, 2026

[Scheduled maintenance] Patch management of Subaio production servers
Completed - The scheduled maintenance has been completed.
Aug 11, 04:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 03:00 CEST
Scheduled - Please be advised.

On Tuesday, 11/08/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Apr 27, 12:06 CEST
← Incident History Powered by Atlassian Statuspage