All Systems Operational

Infrastructure Operational
Network Operational
Partner API Operational
User API Operational
Transaction API Operational
Credit Check Services Operational
MitID Operational
Bank Integrations Operational
Budget API Operational
Identify Services Operational
Subscription Overview Operational
Contract Overview for Relatives Operational
Cancel Services Operational
Automated Cancellations Operational
Guided Cancellations Operational
Pause Subscriptions Operational
Predict Services Operational
Balance Forecasting Operational
Other Services Operational
Partner Portal Operational
Subaio Jira Support Portal Operational
Test Environments Operational
QA Environment Operational
Integration Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Scheduled maintenance] Patch management of Subaio production servers Aug 11, 2026 03:00-04:30 CEST

Please be advised.

On Tuesday, 11/08/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Posted on Apr 27, 2026 - 12:06 CEST

[Scheduled maintenance] Routine patching of Subaio QA server Aug 12, 2026 23:00 - Aug 13, 2026 02:00 CEST

Please be advised.

On Wednesday, 12/08/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio
Posted on Apr 27, 2026 - 12:10 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Aug 13, 2026 04:00-05:00 CEST

Please be advised.

On Thursday, 13/08/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Posted on Apr 27, 2026 - 13:01 CEST

[Scheduled] Upcoming release deployment Aug 13, 2026 09:00-12:00 CEST

Please be advised

On Thursday, 13/08/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 135.
No downtime is expected during the deployment.

Best regards
Subaio
Posted on Jul 01, 2026 - 12:46 CEST

[Scheduled maintenance] Routine security patching of production servers Aug 18, 2026 03:00-06:00 CEST

Please be advised.

On Tuesday, 18/08/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Apr 27, 2026 - 13:04 CEST

[Scheduled] Upcoming release deployment Aug 27, 2026 09:00-12:00 CEST

Please be advised

On Thursday, 27/08/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 136.
No downtime is expected during the deployment.

Best regards
Subaio
Posted on Jul 01, 2026 - 12:47 CEST

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

[Scheduled maintenance] Subaio's hosting provider will perform scheduled network maintenance 23/07
Completed - The scheduled maintenance has been completed.
Jul 23, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 08:00 CEST
Scheduled - Please be advised.

Subaio's hosting provider, Netic, will perform scheduled network maintenance 23/07 08:00 - 23/07 10:00.

During this period, shorter periods of unavailability of Subaio's network services may be experienced.

We apologize for the inconvenience.

Best regards,
Subaio
Jul 22, 09:41 CEST

Jul 22, 2026

[Scheduled maintenance] Nordea Open Banking maintenance on 22nd of July 2026
Completed - The scheduled maintenance has been completed.
Jul 22, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 05:00 CEST
Scheduled - Please be advised.

Nordea Open Banking will perform maintenance on their Open Banking platform on 22nd of July 2026, between 05:00 AM and 08:00 AM CEST

Login and transaction fetching in relation to the Credit Check Service may be affected during this period.


Best regards,
Subaio
Jul 21, 14:24 CEST

Jul 21, 2026

Degraded performance on Subaio's test environment (Integration) - Test PSD2 provider banks unavailable
Resolved - This incident has been resolved.
Jul 21, 12:48 CEST
Investigating - We’re currently experiencing degraded performance on Subaio's test environment: Integration.

The Subaio test PSD2 provider banks are missing from the Credit Check flow.

Our team is currently working on troubleshooting the issue in order to restore normal performance levels.

We apologize for the inconvenience.
Jul 20, 15:12 CEST
[Scheduled maintenance] Routine security patching of production servers
Completed - The scheduled maintenance has been completed.
Jul 21, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 03:00 CEST
Scheduled - Please be advised.

On Tuesday, 21/07/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Apr 27, 13:04 CEST
Service outage on Subaio network services
Resolved - Following a scheduled maintenance this night (https://status.subaio.com/incidents/zyb4l32ncx59) one of Subaio's production servers was unable to properly establish a network connection after restarting, resulting in general network instability/outage. This meant various errors could be experienced across all Subaio services.

The root cause was identified to be a faulty network card at Subaio's hosting provider. The provider is working on replacing the card. In the mean time, all traffic has been moved away from the affected server, meaning all Subaio services are operating normally.

The incident period lasted between 03:00 and 08:21.

We apologize for the disturbance.
Jul 21, 03:00 CEST

Jul 20, 2026

Jul 19, 2026

[Scheduled maintenance] Nordea Open Banking maintenance on 19th of July 2026
Completed - The scheduled maintenance has been completed.
Jul 19, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 01:00 CEST
Scheduled - Please be advised.

Nordea Open Banking will perform maintenance on their Open Banking platform on 19th of July 2026, between 01:00 AM and 08:00 AM CEST

Login and transaction fetching in relation to the Credit Check Service may be affected during this period.

We apologize for the inconvenience.

Best regards,
Subaio
Jul 14, 11:09 CEST

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

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