Subaio Status

Elevated error rates on account fetch calls (PSD2) towards Bankdata banks

Identified - We are seeing elevated error rates on PSD2 account fetch calls towards Bankdata banks in relation to the Credit Check Service.

The errors were first observed around 13:00 today, 17/09.
Sep 17, 2026 - 14:07 CEST

Infrastructure Operational

Network Operational

Partner API Operational

User API Operational

Transaction API Operational

Credit Check Services Partial Outage

MitID Operational

Bank Integrations Partial Outage

Budget API Operational

Identify Services Operational

Subscription Overview Operational

Contract Overview for Relatives Operational

Cancel Services Operational

Automated Cancellations Operational

Guided Cancellations Operational

Pause Subscriptions Operational

Predict Services Operational

Balance Forecasting Operational

Other Services Operational

Partner Portal Operational

Subaio Jira Support Portal Operational

Test Environments Operational

QA Environment Operational

Integration Environment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[Scheduled maintenance] Nordea Open Banking maintenance on 19-20th September 2026 Sep `19`, `2026` `19:30` - Sep `20`, `2026` `03:00` CEST

Please be advised.

Nordea Open Banking will perform maintenance on their Open Banking platform from 19 September 2026 19:30 CEST to 20 September 2026 03:00 CEST.

Login and transaction fetching in relation to the Credit Check Service may experience temporary disruptions during this period.

Best regards,
Subaio
Posted on Sep 17, 2026 - 14:29 CEST

[Scheduled] Upcoming release deployment Sep `24`, `2026` `09:00`-`12:00` CEST

Please be advised

On Thursday, 24/09/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 138.
No downtime is expected during the deployment.

Best regards
Subaio
Posted on Sep 01, 2026 - 14:04 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Oct `8`, `2026` `04:00`-`05:00` CEST

Please be advised.

On Thursday, 08/10/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Posted on Sep 02, 2026 - 10:31 CEST

[Scheduled] Upcoming release deployment Oct `8`, `2026` `09:00`-`12:00` CEST

Please be advised

On Thursday, 08/10/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 139.
No downtime is expected during the deployment.

Best regards
Subaio
Posted on Sep 01, 2026 - 14:06 CEST

[Scheduled maintenance] Routine patching of Subaio QA server Oct `14`, `2026` `23:00` - Oct `15`, `2026` `02:00` CEST

Please be advised.

On Wednesday, 14/10/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.

Best regards
Subaio
Posted on Sep 02, 2026 - 10:20 CEST

[Scheduled maintenance] Routine security patching of production servers Oct `20`, `2026` `03:00`-`06:00` CEST

Please be advised.

On Tuesday, 20/10/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Sep 02, 2026 - 13:31 CEST

[Scheduled] Upcoming release deployment Oct `22`, `2026` `09:00`-`12:00` CEST

Please be advised

On Thursday, 22/10/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 140.
No downtime is expected during the deployment.

Best regards
Subaio
Posted on Sep 01, 2026 - 14:07 CEST

[Scheduled] Upcoming release deployment Nov `5`, `2026` `09:00`-`12:00` CET

Please be advised

On Thursday, 05/11/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 141.
No downtime is expected during the deployment.

Best regards
Subaio
Posted on Sep 01, 2026 - 14:07 CEST

[Scheduled maintenance] Routine patching of Subaio QA server Nov `11`, `2026` `23:00` - Nov `12`, `2026` `02:00` CET

Please be advised.

On Wednesday, 11/11/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.

Best regards
Subaio
Posted on Sep 02, 2026 - 10:20 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Nov `12`, `2026` `04:00`-`05:00` CET

Please be advised.

On Thursday, 12/11/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Posted on Sep 02, 2026 - 10:32 CEST

[Scheduled maintenance] Routine security patching of production servers Nov `17`, `2026` `03:00`-`06:00` CET

Please be advised.

On Tuesday, 17/11/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Sep 02, 2026 - 13:31 CEST

[Scheduled] Upcoming release deployment Nov `19`, `2026` `09:00`-`12:00` CET

Please be advised

On Thursday, 19/11/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 142.
No downtime is expected during the deployment.

Best regards
Subaio
Posted on Sep 01, 2026 - 14:10 CEST

[Scheduled] Upcoming release deployment Dec `3`, `2026` `09:00`-`12:00` CET

Please be advised

On Thursday, 03/12/2026 between 09:00 and 12:00, we’ll be deploying the newest release version to production, Release 143.
No downtime is expected during the deployment.

Best regards
Subaio
Posted on Sep 01, 2026 - 14:11 CEST

[Scheduled maintenance] Routine patching of Subaio QA server Dec `9`, `2026` `23:00` - Dec `10`, `2026` `02:00` CET

Please be advised.

On Wednesday, 09/12/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.

Best regards
Subaio
Posted on Sep 02, 2026 - 10:21 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Dec `10`, `2026` `04:00`-`05:00` CET

Please be advised.

On Thursday, 10/12/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Posted on Sep 02, 2026 - 10:33 CEST

[Scheduled maintenance] Routine security patching of production servers Dec `15`, `2026` `03:00`-`06:00` CET

Please be advised.

On Tuesday, 15/12/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Sep 02, 2026 - 13:32 CEST

Past Incidents

Sep `18`, `2026`

No incidents reported today.

Sep `17`, `2026`

Unresolved incident: Elevated error rates on account fetch calls (PSD2) towards Bankdata banks.

Sep `16`, `2026`

No incidents reported.

Sep `15`, `2026`

[Scheduled maintenance] Routine security patching of production servers

Completed - The scheduled maintenance has been completed.
Sep 15, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 03:00 CEST

Scheduled - Please be advised.

On Tuesday, 16/09/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.
Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Sep 2, 13:28 CEST

Sep `14`, `2026`

Elevated error rates on account fetch calls (PSD2) towards provider Nordea

Resolved - This incident has been resolved.
Sep 14, 13:38 CEST

Investigating - We are seeing elevated error rates on PSD2 login/account fetch calls towards provider DK_Nordea, in relation to the Credit Check Service.

The errors began around 12.
Sep 14, 12:33 CEST

Sep `13`, `2026`

No incidents reported.

Sep `12`, `2026`

No incidents reported.

Sep `11`, `2026`

No incidents reported.

Sep `10`, `2026`

[Scheduled] Upcoming release deployment

Completed - The scheduled maintenance has been completed.
Sep 10, 13:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 09:00 CEST

Scheduled - Please be advised

On Thursday, 10/09/2026 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 137.
No downtime is expected during the deployment.

Best regards
Subaio
Sep 1, 14:03 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers

Completed - The scheduled maintenance has been completed.
Sep 10, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 04:00 CEST

Scheduled - Please be advised.

On Thursday, 10/09/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Sep 2, 10:30 CEST

[Scheduled maintenance] Routine patching of Subaio QA server

Completed - The scheduled maintenance has been completed.
Sep 10, 02:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:00 CEST

Scheduled - Please be advised.

On Wednesday, 09/09/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.

Best regards
Subaio
Sep 2, 10:19 CEST

Sep `9`, `2026`

Sep `8`, `2026`

No incidents reported.

Sep `7`, `2026`

No incidents reported.

Sep `6`, `2026`

No incidents reported.

Sep `5`, `2026`

No incidents reported.

Sep `4`, `2026`

No incidents reported.

Scheduled Maintenance

[Scheduled maintenance] Nordea Open Banking maintenance on 19-20th September 2026 Sep 19, 2026 19:30 - Sep 20, 2026 03:00 CEST

[Scheduled] Upcoming release deployment Sep 24, 2026 09:00-12:00 CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Oct 8, 2026 04:00-05:00 CEST

[Scheduled] Upcoming release deployment Oct 8, 2026 09:00-12:00 CEST

[Scheduled maintenance] Routine patching of Subaio QA server Oct 14, 2026 23:00 - Oct 15, 2026 02:00 CEST

[Scheduled maintenance] Routine security patching of production servers Oct 20, 2026 03:00-06:00 CEST

[Scheduled] Upcoming release deployment Oct 22, 2026 09:00-12:00 CEST

[Scheduled] Upcoming release deployment Nov 5, 2026 09:00-12:00 CET

[Scheduled maintenance] Routine patching of Subaio QA server Nov 11, 2026 23:00 - Nov 12, 2026 02:00 CET

[Scheduled maintenance] Routine patching of Subaio Integration servers Nov 12, 2026 04:00-05:00 CET

[Scheduled maintenance] Routine security patching of production servers Nov 17, 2026 03:00-06:00 CET

[Scheduled] Upcoming release deployment Nov 19, 2026 09:00-12:00 CET

[Scheduled] Upcoming release deployment Dec 3, 2026 09:00-12:00 CET

[Scheduled maintenance] Routine patching of Subaio QA server Dec 9, 2026 23:00 - Dec 10, 2026 02:00 CET

[Scheduled maintenance] Routine patching of Subaio Integration servers Dec 10, 2026 04:00-05:00 CET

[Scheduled maintenance] Routine security patching of production servers Dec 15, 2026 03:00-06:00 CET

Past Incidents

Sep 18, 2026

Sep 17, 2026

Sep 16, 2026

Sep 15, 2026

Sep 14, 2026

Sep 13, 2026

Sep 12, 2026

Sep 11, 2026

Sep 10, 2026

Sep 9, 2026

Sep 8, 2026

Sep 7, 2026

Sep 6, 2026

Sep 5, 2026

Sep 4, 2026

[Scheduled maintenance] Nordea Open Banking maintenance on 19-20th September 2026 Sep `19`, `2026` `19:30` - Sep `20`, `2026` `03:00` CEST

[Scheduled] Upcoming release deployment Sep `24`, `2026` `09:00`-`12:00` CEST

[Scheduled maintenance] Routine patching of Subaio Integration servers Oct `8`, `2026` `04:00`-`05:00` CEST

[Scheduled] Upcoming release deployment Oct `8`, `2026` `09:00`-`12:00` CEST

[Scheduled maintenance] Routine patching of Subaio QA server Oct `14`, `2026` `23:00` - Oct `15`, `2026` `02:00` CEST

[Scheduled maintenance] Routine security patching of production servers Oct `20`, `2026` `03:00`-`06:00` CEST

[Scheduled] Upcoming release deployment Oct `22`, `2026` `09:00`-`12:00` CEST

[Scheduled] Upcoming release deployment Nov `5`, `2026` `09:00`-`12:00` CET

[Scheduled maintenance] Routine patching of Subaio QA server Nov `11`, `2026` `23:00` - Nov `12`, `2026` `02:00` CET

[Scheduled maintenance] Routine patching of Subaio Integration servers Nov `12`, `2026` `04:00`-`05:00` CET

[Scheduled maintenance] Routine security patching of production servers Nov `17`, `2026` `03:00`-`06:00` CET

[Scheduled] Upcoming release deployment Nov `19`, `2026` `09:00`-`12:00` CET

[Scheduled] Upcoming release deployment Dec `3`, `2026` `09:00`-`12:00` CET

[Scheduled maintenance] Routine patching of Subaio QA server Dec `9`, `2026` `23:00` - Dec `10`, `2026` `02:00` CET

[Scheduled maintenance] Routine patching of Subaio Integration servers Dec `10`, `2026` `04:00`-`05:00` CET

[Scheduled maintenance] Routine security patching of production servers Dec `15`, `2026` `03:00`-`06:00` CET

Sep `18`, `2026`

Sep `17`, `2026`

Sep `16`, `2026`

Sep `15`, `2026`

Sep `14`, `2026`

Sep `13`, `2026`

Sep `12`, `2026`

Sep `11`, `2026`

Sep `10`, `2026`

Sep `9`, `2026`

Sep `8`, `2026`

Sep `7`, `2026`

Sep `6`, `2026`

Sep `5`, `2026`

Sep `4`, `2026`