All Systems Operational

Infrastructure Operational
Network Operational
Partner API Operational
User API Operational
Transaction API Operational
Credit Check Services Operational
MitID Operational
Bank Integrations Operational
Budget API Operational
Identify Services Operational
Subscription Overview Operational
Contract Overview for Relatives Operational
Cancel Services Operational
Automated Cancellations Operational
Guided Cancellations Operational
Pause Subscriptions Operational
Predict Services Operational
Balance Forecasting Operational
Other Services Operational
Partner Portal Operational
Subaio Jira Support Portal Operational
Test Environments Operational
QA Environment Operational
Integration Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[Scheduled maintenance] Patch management of Subaio production servers Feb 10, 2026 03:00-04:30 CET

Please be advised.

On Tuesday, 10/02/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Posted on Feb 02, 2026 - 13:55 CET

[Scheduled maintenance] Routine patching of Subaio QA server Feb 11, 2026 23:00 - Feb 12, 2026 02:00 CET

Please be advised.

On Wednesday, 11/02/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio
Posted on Feb 02, 2026 - 14:01 CET

[Scheduled maintenance] Routine patching of Subaio Integration servers Feb 12, 2026 04:00-05:00 CET

Please be advised.

On Thursday, 12/02/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Posted on Feb 02, 2026 - 13:51 CET

[Scheduled] Upcoming release deployment Feb 12, 2026 09:00-13:00 CET

Please be advised

On Thursday, 12/02/2026 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 124.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio
Posted on Feb 02, 2026 - 14:11 CET

[Scheduled maintenance] Routine security patching of production servers Feb 17, 2026 03:00-06:00 CET

Please be advised.

On Tuesday, 17/02/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.

Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Feb 02, 2026 - 14:05 CET

[Scheduled] Upcoming release deployment Feb 26, 2026 09:00-13:00 CET

Please be advised

On Thursday, 26/02/2026 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 125.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio
Posted on Feb 02, 2026 - 14:13 CET

[Scheduled maintenance] Patch management of Subaio production servers Mar 10, 2026 03:00-04:30 CET

Please be advised.

On Tuesday, 10/03/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Posted on Feb 02, 2026 - 13:56 CET

[Scheduled maintenance] Routine patching of Subaio QA server Mar 11, 2026 23:00 - Mar 12, 2026 02:00 CET

Please be advised.

On Wednesday, 11/03/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio
Posted on Feb 02, 2026 - 14:02 CET

[Scheduled maintenance] Routine patching of Subaio Integration servers Mar 12, 2026 04:00-05:00 CET

Please be advised.

On Thursday, 12/03/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Posted on Feb 02, 2026 - 13:52 CET

[Scheduled] Upcoming release deployment Mar 12, 2026 09:00-13:00 CET

Please be advised

On Thursday, 12/03/2026 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 126.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio
Posted on Feb 02, 2026 - 14:14 CET

[Scheduled maintenance] Routine security patching of production servers Mar 17, 2026 03:00-06:00 CET

Please be advised.

On Tuesday, 17/03/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.

Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Feb 02, 2026 - 14:06 CET

[Scheduled] Upcoming release deployment Mar 26, 2026 09:00-13:00 CET

Please be advised

On Thursday, 26/03/2926 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 127.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio
Posted on Feb 02, 2026 - 14:15 CET

[Scheduled maintenance] Routine patching of Subaio QA server Apr 8, 2026 23:00 - Apr 9, 2026 02:00 CEST

Please be advised.

On Wednesday, 08/04/2026, between 23:00 - 02:00, Subaio's hosting provider will perform their monthly, routine patching of our QA server.

Services running on the QA environment will be unavailable during this period.
Please note, that the maintenance typically is completed within an hour.


Best regards
Subaio
Posted on Feb 02, 2026 - 14:03 CET

[Scheduled maintenance] Routine patching of Subaio Integration servers Apr 9, 2026 04:00-05:00 CEST

Please be advised.

On Thursday, 09/04/2026, between 04:00 - 05:00, Subaio will perform a routine patching of the servers hosting the Integration environment.

Services running on the Integration environment will be unavailable during this period.
Posted on Feb 02, 2026 - 13:53 CET

[Scheduled] Upcoming release deployment Apr 9, 2026 09:00-13:00 CEST

Please be advised

On Thursday, 09/04/2026 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 128.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio
Posted on Feb 02, 2026 - 14:16 CET

[Scheduled maintenance] Patch management of Subaio production servers Apr 14, 2026 03:00-04:30 CEST

Please be advised.

On Tuesday, 14/04/2026, between 03:00 and 04:30, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Posted on Feb 02, 2026 - 13:56 CET

[Scheduled maintenance] Routine security patching of production servers Apr 21, 2026 03:00-06:00 CEST

Please be advised.

On Tuesday, 21/04/2026, between 03:00 - 06:00, Subaio's hosting provider will perform their monthly, routine security patching of our production servers.
Services will be unavailable during this period.

Please note, that the maintenance normally is completed within an hour.

Best regards
Subaio
Posted on Feb 02, 2026 - 14:10 CET

[Scheduled] Upcoming release deployment Apr 23, 2026 09:00-13:00 CEST

Please be advised

On Thursday, 23/04/2026 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 129.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio
Posted on Feb 02, 2026 - 14:17 CET
Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Degraded performance on Subscription Overview service
Resolved - This incident has been resolved.
Jan 30, 16:12 CET
Identified - We’re currently experiencing degraded performance on our Subscription Overview service

Our team is currently working on troubleshooting and addressing the issue in order to restore normal performance levels.
Users trying to load and interact with the Subscription Overview service may experience timeouts or generally slow loading periods.
Jan 29, 13:14 CET
Jan 29, 2026
[Scheduled] Upcoming release deployment
Completed - The scheduled maintenance has been completed.
Jan 29, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 09:00 CET
Scheduled - Please be advised

On Thursday, 29/01/2026 between 09:00 and 13:00, we’ll be deploying the newest release version to production, Release 123.
No downtime is expected during the deployment.

Please note that this is our standard, rolling, bi-weekly release deployment.

Best regards
Subaio
Nov 20, 09:43 CET
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
[Scheduled maintenance] Planned maintenance of firewalls at Subaio's hosting provider
Completed - The scheduled maintenance has been completed.
Jan 26, 13:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 09:30 CET
Scheduled - Please be advised.

Subaio's hosting provider, Netic, will perform a routine maintenance of their firewalls Monday, 26/01/2026, from 09:30 to 13:30.
No disruption to Subaio services is expected, except In the event that a fallback is needed on Netic's side, where outages may occur during this change.


Best regards,
Subaio
Jan 7, 10:28 CET
Jan 25, 2026
[Scheduled maintenance] Patch management of Subaio production servers
Completed - The scheduled maintenance has been completed.
Jan 25, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 23:59 CET
Scheduled - Please be advised.

On Saturday, 24/01/2026, from 23:59 to Sunday, 05:00, a scheduled patch management service of Subaio production servers will be performed.

As the patch management can include upgrades on both hardware, firmware and OS, temporary service interruptions may occur during this period.

Best regards
Subaio
Jan 9, 08:44 CET
Jan 24, 2026
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

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