Elevated error rates on PSD2 calls towards BEC banks

Incident Report for Subaio

Resolved

This incident has been resolved.

Last exception observed 12:15

Posted Oct 23, 2026 - 14:06 CEST

Investigating

We are seeing elevated error rates on PSD2 account fetch calls towards BEC banks in relation to the Credit Check Service and Finance Data Service.

The error spike was first observed around 08:00 this morning.

We are monitoring the issue

Posted Oct 23, 2026 - 10:51 CEST

This incident affected: Credit Check Services (Bank Integrations) and Finance Data (Bank Integrations).