Degraded performance on Subscription Overview service

Incident Report for Subaio

Resolved

This incident has been resolved.
Posted Jan 30, 2026 - 16:12 CET

Identified

We’re currently experiencing degraded performance on our Subscription Overview service

Our team is currently working on troubleshooting and addressing the issue in order to restore normal performance levels.
Users trying to load and interact with the Subscription Overview service may experience timeouts or generally slow loading periods.
Posted Jan 29, 2026 - 13:14 CET
This incident affected: Cancel Services (Automated Cancellations, Guided Cancellations, Pause Subscriptions) and Identify Services (Subscription Overview).